Traveloka Latest Call Center canbe contacted 24 hours a day
As one of the unicorn apps dedicated to the travel and hotel business, the manager provides the Traveloka call center to help users. The goal is for users to get a solution when they experience problems when using traveloka products.
In addition, users also get the latest information about promotions provided by the manager. Therefore, users of the Traveloka app do not panic when they experience problems. In that way, Traveloka can be said to be one of the best and most reliable apps in the eyes of users.
Generally, the call center service provided by the application manager can be contacted 24 hours in 7 days. For this reason, we recommend that you contact the Traveloka call center directly if you experience various issues, such as the booking code that cannot be used for problems when using the Traveloka Paylater service.
The importance of the Traveloka Call Center for the users of the application
The role of call centers in large companies, such as Traveloka, is quite important. As one of the companies in the ticketing and travel business, Traveloka certainly needs experienced and capable call center officers.
Because, the function of this call center officer is useful to respond and provide solutions to all obstacles or problems felt by users of the application. In addition, there are several roles of call centers, in addition to providing answers to problems faced by Traveloka users. These include:
- Provide information about Traveloka products
The role of this call center is very important in building a brand image in the eyes of users. To build a brand image in the eyes of users, companies like Traveloka must answer all the questions that users need. Therefore, the call center officer will provide detailed information related to various products to the promotions organized by Traveloka.
- Record user suggestions and reviews
Traveloka call center officers are also tasked with recording all suggestions, input, and reviews from app users. In fact, as evaluation material, this requires suggestions, input, and criticism from users.
From these things, application administrators can figure out what the user wants. Therefore, the administrator can improve the service so that consumers are satisfied with the services of the Traveloka application.
- Notification of special services for consumers
And the last function of the call center is to notify special services for consumers. On Traveloka, there are several special services for certain consumers, such as Traveloka Paylater.
This service is a loan that can be used by users to purchase Traveloka products, such as booking hotels, buying food stamps, buying vehicle tickets.
How to contact the Traveloka call center via interactive phone
Traveloka itself offers a plethora of call center services. It is noted that there are 4 methods you can choose to connect with officers and file complaints, obstacles, entries related to Traveloka products and systems.
For those of you who wish to connect with Traveloka’s call center officers via interactive phone connections, you can call 0804-1500-308 directly. Then, you can also call (021) 2910-3300. You will be charged a telephone fee if you contact the call center in accordance with applicable regulations.
By contacting the integrated information center provided by the application manager for a full 24 hours, you can get a solution to the problem you are directly facing. Because, you can speak directly for the call center officer. Therefore, this method is widely used by users who experience quite serious problems.
How to contact the Traveloka call center via social media
Then, Traveloka also alerted the call center via social media and official email. For those of you who don’t have enough credit to make calls to interactive phone center numbers, you can contact the Traveloka call center via social media or via email.
This method is also quite effective. Because, you just need to send a message via a direct message (DM) on Traveloka’s social media. How to contact the call center through social media is pretty easy.
First, log in to your personal Twitter or Facebook account. Then, search for an account in the name of @traveloka (Twitter) or Traveloka (Facebook). Make sure the social media account has been verified with a blue brand logo.
Then, send a message through the direct message (DM) of the account. You can add a test screenshot file of the problem experienced through the attachment feature. Then, wait for a while until the call center officer helps you solve the problem experienced.
However, the officer needs more time to respond to the message he sent. Therefore, this method is often used by consumers who do not experience emergency problems. Moreover, this method is also suitable for those of you who just want to ask questions related to Traveloka’s product services and promotional information.
How to contact the Traveloka call center through the website
You can also complain about problems or problems when using the Traveloka app through the official website. The official website of Traveloka is also equipped with a live chat feature. With this feature, you can easily write down issues experienced in the Traveloka Call Center. How to contact him is also very easy.
First, access the Traveloka website first. Don’t forget, register an account first if you haven’t registered yet. You can register using your personal email address. Then, look for the “contact us” menu.
After that, an electronic form will appear that you need to fill out. Please write down the obstacles you face. If the problem is not being able to use traveloka products, please select the problematic product along with the booking code. Attach backup files to make it easier for customer service to verify the orders you purchased from Traveloka. After that, press send. Wait for a while until you receive a response from Traveloka’s call center officer.
How to contact the Traveloka call center via the mobile app
Traveloka also alerted the call center on the mobile app. Traveloka’s call center through this mobile app can be said to be the busiest. Because, almost all consumers contact the call center through the mobile application. In addition to being easy and practical, the response of the call center officer of this mobile application is quite positive.
To connect to Traveloka’s call center services, you need to download and install the app via Google Play Store (Android phone) or App Store (iOs). Then, log in to your Traveloka account first.
Then, go to the “my account” menu. Then enter the “help center” menu. After that, select the “contact us” menu. Please convey the obstacles experienced. Then, tap send.
Traveloka call center officers will investigate any issues you experience. The officer will respond to complaints sent to the “inbox” menu on the homepage of the Traveloka app.
As one of the largest ticketing and travel companies in Indonesia, Traveloka certainly offers call center services. You can contact this integrated information center service for a full 24 hours. If you have order-related issues or would like information about products and promotions, you can contact the call center directly. Please note that there are 4 ways to contact the Traveloka call center that you can use.